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Field Service and Support

Maximise uptime, minimise downtime

 Dematic Field Service & Support

Modern materials handling systems, software and hardware are highly reliable, but our experience has shown time and again that preventative maintenance and proactive support pays for itself by maximising productivity and reducing running costs and system downtime.

 

Keeping your system in peak condition will ensure you get the most out of it, and you can be confident that it will perform under pressure without compromising safety or efficiency. Our software specialists and technicians are trained to spot the early signs of wear and tear before they cause damage or failure. They can replenish consumables as part of the inspection, and can perform maintenance on site and replace or repair parts.

 

Find out more about Remote Monitoring and Equipment assessments

Benefits of Dematic Field Services and Support:

  • Qualified field specialists with hardware and software knowledge
  • Maintenance and upgrades scheduled to fit with your operational lifecycle
  • Configuration management of your software and hardware
  • Comprehensive equipment and system assessments to determine the condition and performance of your system
Service Hotline

Australia

1800 026 529

 

New Zealand

0800 226 529

 

Southeast Asia

+65 6745 0970

 

Spare Parts

Service Network

Download Portal